Why Paradigm Business Solutions?

Put simply, we’re knowledgeable, personal, open and honest - always striving to set the industry standard and serving our customers in the best possible way.

Nice words, but what does this mean in practice?

First and foremost, it’s about treating people the way we’d expect to be treated ourselves. It starts with an in-depth discussion to really (really!) get to know your situation and challenges, then matching your individual needs and business workflows to the most suitable technologies, not the ones that make us the most money.
Throughout, we aim to make working with us simple and straightforward. That means clear communication, fair prices, and no complicated contracts or hidden fees.

At every stage, we offer expert advice to guide you towards the best solutions for the way you work, helping you overcome everyday business challenges and unlocking efficiencies that can have a real impact on your bottom line.

Just a few of the reasons we think we’re a cut above the rest…

1. We’ve been there and seen the printout
With 30 years’ combined experience in the industry, there’s not much we don’t know about printers and document management. We’re here to help you navigate the maze and transform the way you work for the better.
2. We speak your language
We might know printers inside out - but we also know our customers don’t, which is why we believe in plain speaking, simple explanations and total transparency at all times. You can always count on us to guide you and answer all your questions.
3. We’re open, honest and accountable
Let’s face it, many print providers are more concerned with maximising profit than providing the best solution for your needs. We strive to be different, telling it like it is and creating long-lasting customer relationships built on mutual trust and understanding.
4. We’re innovative
Technology is changing all the time - and so are customer needs. Our job is to match the two and create better outcomes. We’re always asking if there’s a better way to do something, challenging conventions and working with our technology partners to bring you the best solutions.
5. We’re inclusive and collaborative
Experience tells us that exceptional results are only possible through collaborating with our customers, partners and each other. Working together ensures happy people and maximum benefits for everyone involved.
6. We exist solely for our customers
We founded our company after noticing a decline in service and account management across the industry, with too many touch points and a revolving door of salespeople and account managers only interested in doing the next deal. Our philosophy is to be focused on our customer’s needs, bringing you solutions and services that exceed expectations, and working tirelessly to ensure a superior customer experience.

Isn’t it about time you found a print solutions partner who shares your values?

We aim to be your partner for the future, and not just a service provider for the now.
Suite 33, 80 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU